FAQs
Welcome to Dulava, your ultimate destination for the best tech gadgets and top-trending products! At Dulava, we pride ourselves on curating a diverse selection of innovative gadgets and sought-after items to enhance your lifestyle. With a commitment to quality and customer satisfaction, we strive to provide you with an unparalleled shopping experience.
Discover a world of cutting-edge technology and must-have products that cater to your evolving needs and interests. Whether you're searching for the latest in smart home devices, high-performance electronics, or stylish accessories, Dulava has you covered.
Our dedicated team is here to assist you every step of the way, ensuring that your shopping journey is seamless and enjoyable. From swift order processing to hassle-free returns, we prioritize your convenience and satisfaction above all else.
Join us at Dulava and explore a universe of innovation, convenience, and style. Your quest for the perfect tech gadgets and trending products starts here!
How can I contact Dulava?
You can email us at info@dulava.com where our customer service team will be happy to help you with whatever you need!
Do you ship worldwide?
Yes
Where do you ship from?
We have a number of sources for dropshipping products. Depending on the product, it will ship from the United States or China.
Can I change or cancel my order?
As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.
How long will it take to receive my order?
Due to high demand, orders may take between 2-4 weeks to arrive.
What if I don't receive my order?
If you don't receive your order within 30 days after shipping, you are eligible for a full refund.
Will I be charged with customs and taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
How do I return an item?
Please contact us at info@dulava.com
What if the item(s) I received are defective/incorrect/damaged?
Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
When will I receive my refund?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Unlock the Secrets of the Best Tech Gadgets at Dulava
At Dulava, we are passionate about bringing you the latest innovations and cutting-edge products to enhance your everyday life. Read through our frequently asked questions for support and if you still need further assistance, feel free to reach out to our dedicated customer service team.
What types of tech gadgets does Dulava offer?
Our collection includes cutting-edge alarm clocks with Bluetooth connectivity, innovative wireless charging stations, the best small humidifiers, and more. Each product is carefully selected to ensure top-tier quality that exceeds your expectations — you can browse our product selection.
How does Dulava ensure the quality of its products?
We take pride in prioritizing top-notch quality products to get the best tech gadgets. By staying on top of the latest market trends and collecting customer feedback, we can guarantee that every product we offer meets the highest standards of functionality!
Can I find the latest tech trends at Dulava?
Yes! Dulava is dedicated to staying ahead of the curve by curating the latest tech trends and innovations. Our team continuously scours the industry for cutting-edge products that can enhance your daily life and elevate your tech experience. Whether you're looking for smart solutions or modern conveniences, make us your go-to destination for staying up-to-date!
How can I get assistance in choosing the right tech gadget?
Whether you have questions about specific product features, compatibility, or recommendations, our team will work with you to provide personalized guidance and support. Contact us for expert advice on finding the ideal tech for your daily life.
Elevate Your Tech Experience With Dulava
We hope that our FAQ page has provided you with valuable insights into the selection of innovative tech gadgets available at Dulava! Whether you're an avid tech enthusiast, a gadget aficionado, or someone looking to add convenience to your daily routine, we are here to support you every step of the way. Browse our products to get started!